When you lose a loved one.
We know that when you suffer a bereavement, a funeral for a member of your family is likely to be one of the most difficult days of your life and in that one day all your feelings for that loved one are expressed, and many memories revisited. When a relative or a family friend dies, it comes as a great shock. Sometimes the death may be expected, but nothing prepares you for the emotional shock of losing someone close. As your funeral directors we, at C.C. James, are here to help and advise in whatever way we can. We will provide a personal service to you, in your time of need.
Arranging the Funeral
Our services to you start when you contact us. On initial contact we will ask for preliminary details: if the deceased has died at home, at hospital or in a nursing home and, if required, we will arrange the conveyance of the deceased to our private Chapel of Rest. Following this we will then agree on a time and place so that you can meet with us to discuss all of your personal wishes. Most of the time this takes place at your own home, as we find it is more comforting for the family, but we can also arrange a meeting at our office.
When arranging a funeral our concern has always been to conduct it as though it were for a member of our own family. Our constant concern is to treat every bereaved family with understanding and compassion, and every deceased person with respect and dignity. For this reason we retain a female operative to prepare and dress the ladies in our care.
We understand that relatives and friends often wish to visit the deceased and pay their last respects before the day of the funeral, however we will only allow this on the specific request of the family.
Alternative Services and Green Burials
Whilst always maintaining our upholding our professional values and standards, we are also concerned to respond to the changing expectations of our clients. We therefore also arrange Civil and Humanist services in response to the demand for more eco-sensitive services.
No cremation can take place unless the local medical referee is satisfied. There are two cremation certificates (forms 4&5). Each must be signed by a different doctor. These certificates must be paid for, and are listed under disbursements on our accounts.